New New: Proofwork, a five-gate system for going solo. $19 at launch. See it →
Eddie Gear

Growth · Product · Delivery

I turn growth problems into decisions you can defend.

Twenty-one years leading growth, product and delivery for global brands. I also build and ship my own tools, so I only recommend what I've tested myself.

I've never been particularly good at leaving a broken thing alone.

Eddie Gear leaning on a motorcycle in a stone courtyard
$90M+Revenue driven
25+Teams led
21Years
New launch

Proofwork

Go solo on evidence, not hope.

You don’t need another template. You need to know when to stop building and start selling.

Proofwork is a five-gate system for going solo. Each gate opens on evidence (a number, a name, a payment), not on hope. It's the same evidence-first method I use with enterprise teams, scaled down to one person. Put the work in the right order and you stop spending three months on the parts that don't matter yet.

  • Your Proofwork Desk: all five gates in one app
  • The Guide: 28 pages, one chapter per gate
  • The Template Book: ten ready-to-edit messages
  • Your printable Proof File and 90-day plan
$19Launch price
Get Proofwork, $19 →
Work out your number, free →

Instant download through Gumroad. Works offline. Nothing you type is sent anywhere.

Five gates, in order. Each opens on evidence.

  1. 1IdeaIs this worth 90 days of your life?
  2. 2OfferCan you say it in one sentence, and does anyone lean in?
  3. 3PriceWhat do you actually need to charge?
  4. 4LeadsWhere does your next customer come from?
  5. 5MoneyAre you actually making a profit?
Track Record

Career history.

Where I've worked, and one past client engagement, across enterprise marketing, analytics, product and digital leadership.

HP
Lennox International
Cenza (now KLDiscovery)
iQuanti
Citi (via iQuanti)
Proof of Impact

What the work actually moved

$90M+Revenue driven through enterprise roles, client work and independent ventures
25+Teams led across local and global accounts. Some I built, all I answered for.
6Free working tools published, no paywall. Email address only.
21Years across enterprise growth, analytics and product roles
Free Resources

Resources I wish I had earlier

Six free worksheets, guides and workbooks for anyone leading growth, product or technology. Drawn from years of hands-on experience. You give an email address, and that's the whole price.

See all six on one page →

How I Work

The Problem-to-Revenue Path

Problem to revenue, in five gated stages.

The order I build, grow and scale in, whether it's a product, a service or a whole business. Each stage ends in a gate: you move on when the evidence shows up, not when the meeting ends.

  1. 01

    Problem

    Find the problem worth paying for

    What's broken, and who pays for it staying broken?

    Read the data, the funnel and the org side by side. Talk to the people living with it. Name the gap everyone has stopped seeing.

    GateThe problem is named, sized, and costs someone real money or time.
  2. 02

    Proof

    Prove demand before you build

    Will anyone actually pay to fix it?

    Real conversations, a priced offer, a pre-sale or a pilot. Opinions don't count. Commitments do.

    GateSomeone asks for the price, signs up or pays.
  3. 03

    Product

    Ship the smallest thing that works

    What's the least we can build that solves it?

    The fix, not the deck: a feature, an offer or a process. Cut scope until it hurts, then measure.

    GateIt's live, people use it, and the core number moves.
  4. 04

    Pipeline

    Make customers arrive on purpose

    Where does the next customer come from?

    Channels, funnel and conversion, mapped step by step. Fix the leakiest step first, then the next one.

    GateYou know the cost and conversion at every step, and it repeats.
  5. 05

    Profit

    Make the revenue hold

    Does each sale make money, and does it keep coming?

    Pricing, unit economics, retention, and systems that run without me in the room. What you learn feeds the next Problem.

    GateMargin is positive, revenue repeats, and the team runs it.
Digital productsProof is a waitlist that converts. Pipeline is activation. Profit is retention.
ServicesProof is a signed pilot. Product is a packaged offer. Profit is delivery margin.
BusinessesProblem is where the value leaks. Pipeline is the growth model. Profit is unit economics.
What I Do

What I know best.

GrowthFinding where acquisition, experience, conversion and revenue leak, and fixing the leakiest step first.
Digital & ProductConnecting customer experience, technology and business outcomes into one plan.
Data & ExperimentationTurning analytics into decisions, and decisions into experiments.
Operating ModelsStructuring people, process and technology around the work that matters.
AI & Emerging TechnologyFinding where new technology creates real leverage rather than novelty.
Career Journey

Twenty years of not leaving the broken thing alone.

Different industries, different job titles — the same instinct for finding what's actually broken and fixing it.

2024 — Present
AVP, Delivery & Growth Lead — Media Operations & CRO
eClerx Services

Lead a delivery team across growth, media operations and CRO.

2023 — 2024
Client Engagement Manager, Analytics
iQuanti

Owned paid media, analytics and CRO for an enterprise financial services account, working alongside the client's own analytics, SEO and CRO leads.

2015 — 2022
Manager, Data Science & Business Analytics
Lennox International

Joined as the sole eCommerce specialist and grew into managing a team of three, with full budgeting, hiring and performance-review ownership.

2015
Marketing Manager
Cenza (now KLDiscovery)

Led a company rebrand and market repositioning, working directly with the CEO and sales leadership.

2005 — 2015
Presales Consultant → Channel Manager → Lead Triage Specialist → Technical Writer → Social Media Analytics
Hewlett-Packard

Ten years across five roles, from global B2B demand generation to fixing lead quality at scale.

Selected Work

Three problems, three fixes.

Anonymized engagements. The problem, the call I made, and what changed.

Manufacturing & commerce

A platform migration that didn't need the agency's change order

The problem

A legacy, login-only commerce platform had to move to a modern cloud stack mid-flight, with an outside agency quoting months and a bigger budget for every extra.

What I did

Took the extra build in-house instead. From there: a recommendation engine matching complex configurations to customer needs, analytics rebuilt from the ground up, and a continuous test-and-learn program across the funnel.

What changed:
  • In-houseExtra build delivered without the agency spend
  • Ground upAnalytics rebuilt end to end
  • Always onTest-and-learn across the funnel
Regulated financial services

Proving a narrow mandate deserved a wider one

The problem

Brought in to own a single paid channel, with no brief beyond media efficiency.

What I did

Sharpened targeting and the return model behind the spend. The results earned a wider remit: web analytics and CRO, run through structured experiments instead of opinion, working directly with the client's own specialists.

What changed:
  • Wider mandateFrom one channel to analytics and CRO
  • Test-ledDecisions settled by experiments
  • Side by sideWorked with the client's own leads
Digital commerce at scale

Growing conversion without breaking the experience

The problem

Growth targets that assumed conversion could be pushed harder without any cost to the customer experience.

What I did

Led A/B testing and CRO to strip friction from web and mobile journeys, and paired testing with assisted selling where a real conversation converted better than another page.

What changed:
  • Web + mobileJourneys tested end to end
  • Proven firstEvery change tested before rollout
  • No trade-offConversion up, experience intact
About

Not the résumé version.

Underneath the job titles, I'm someone who's always been more interested in why something is broken than in whose job it was to fix it.

Eddie Gear

I grew up curious about systems — not just how they're built, but why they quietly fail the people relying on them. That curiosity turned into a career: two decades moving between marketing, analytics, product and technology, usually landing wherever a problem didn't fit neatly into one department's job description.

What I care about hasn't changed much in twenty years. I want to understand how something actually works, find the part that's costing more than anyone realizes, and fix it in a way that holds up after I've moved on. I'm drawn to ambiguity for the same reason some people are drawn to a puzzle — not because I enjoy the mess, but because I enjoy what's on the other side of it.

I work best where strategy and execution meet: in a strategy conversation in the morning and a technical one in the afternoon, useful in both. I've spent most of my career building that range, one uncomfortable, cross-functional problem at a time.

Today I lead teams and problems worth leading, build small products and free resources that make someone else's job easier, and write, because business was never the only place I found people interesting. The thread through all of it: I'd rather leave something better than I found it.


Now

What I'm doing now

Four things get my hours right now. Everything else waits.

Updated October 2026
01

Leading

Working across growth, digital, technology and enterprise delivery.

Current focusGrowth and delivery for enterprise teams
How I work →
02

Building

Developing free resources and running small experiments.

Current focusProofwork, plus six free resources
See Proofwork →
03

Writing

Working on books and essays about people, business and the way we make sense of the world.

Current focusNext book: The World As It Seems
See the books →
04

Learning

Exploring AI, product systems, experimentation and the next generation of digital work.

Current focusApplied AI in everyday product work
Read the essays →

Books

The other thing I build.

I spend some of my time writing things that don't fit inside a business presentation.

From Grave to Guardian book cover

From Grave to Guardian

A story about grief, faith, memory and the people we carry with us.

Explore the book →
Silence in Room 307 book cover

Silence in Room 307

Some rooms keep their secrets. A psychological mystery set around a room that refuses to give up what happened inside it.

Explore the book →

The World As It Seems

An exploration of perception, relationships, power and the stories people construct about themselves.

Coming soon →

I write fiction because business isn't the only place where people are complicated.


Thinking

Notes on growth, leadership, product and technology.

Direct essays on how teams grow, how leaders judge talent, how products get built, and where AI changes the work.

Growth Leadership Talent Product Technology AI Business Life & Work

Great Companies Are Built on Talent Leaders Can See Accurately, Not Just Easily

Leaders promote on what they remember. Research on performance ratings shows why that fails, and five moves that make talent decisions show their work.

View all essays →

Recommended

Tools I actually use.

Not a sponsored list — things I run my own sites and products on. Some of these links are affiliate links; I only add something here after I've used it myself.

Web Hosting · Affiliate Partner

The host running every site you're looking at

Fast, reliable, and simple enough that I never touch a support ticket. I moved every project here and haven't looked back.

Free SSL 24/7 support 1-click setup
Get Hostinger →

Affiliate link — if you sign up, I may earn a commission at no extra cost to you.


Quick Answers

A few things people ask

What do I do?

I lead growth, product and delivery for enterprise teams, with 21 years across marketing, analytics, experimentation, digital transformation and technology. I also build free resources and a paid product, Proofwork, that put my methods in other people's hands, and I write fiction.

What do I actually work on?

Growth, digital and product strategy, data and experimentation, operating models for teams, and applied AI and emerging technology. See "What I know best" above.

Which companies have I worked with?

My employers have included HP, Lennox International, Cenza (now KLDiscovery) and iQuanti, plus a global payments technology company. At iQuanti I led analytics and CRO for Citi. My work spans enterprise, commerce and B2B technology.

Can people get in touch?

Yes. LinkedIn is the fastest way to reach me; see the Contact section below. A short note on what you're working on is more useful than a formal introduction.

Have I written any books?

Yes: From Grave to Guardian, Silence in Room 307, and the forthcoming The World As It Seems. See the Books section above.

How does the business work connect to the books?

Different subjects, same instinct: noticing something true and not being able to leave it alone until it's built, said, or written down properly. Business and books are different parts of the same brain.

What is Proofwork?

Proofwork is a digital product I built and launched independently — a five-gate system for going solo (Idea, Offer, Price, Leads, Money), sold at proofwork.eddiegear.com. It's independent of my professional work, built with the same instinct: don't move to the next step until the evidence says you can.

Contact

Get in touch.

LinkedIn is the fastest way to reach me. A short version of what you're working on is more useful than a formal introduction.